Posts Tagged ‘first appearances’

The Comfort Factor

Attractive communicators know that when people feel comfortable, they’re much more open to suggestion. Here are a few hints on how to make people feel relaxed.

Make Them Feel at Home

Pick the right place to talk. You might be happy to discuss personal stuff in the coffee room, but not everyone is. If you are about to communicate sensitive information, reprimand someone or ask them personal questions, pick a place where you can’t be overheard.

When someone else enters your space, it gives you the upper hand. Don’t abuse it. As the host, it’s your place to make easy for a guest to feel ‘at home’ in your environment. Don’t flaunt your power and sit behind your desk, for example, unless you deliberately want them to feel uncomfortable.

Similarly, if you are on their home ground, make up your mind to feel at home no matter what they do. Take responsibility for your own feelings and sense of personal power. Say to yourself, ‘If it is to be, it is up to me.’

Get on the Right Side of Them

I mean this literally. Most of us have a side on which it feels more comfortable to have other people stand or sit.  Sometimes we aren’t even aware of it, we just sense a little more discomfort if they’re on the wrong side.
So, if possible, let a person sit or stand or loll where they feel most comfortable. Wait till they’re settled and then ask them whether they’d be more comfortable with you on their right or left. A simple ‘Would you prefer it if I sat here or there?’ as you indicate each spot will do it.
If you are someone who tries to please other people too much, however, or always lets other people choose, you might want to take this opportunity to go for what makes you comfortable.

Equalize with Them

People who have an affinity with kids can often be found on the floor at ‘kid level’. They’re more into having fun with the kid than maintaining their status as superior adults. If you want to create equality in your communication, sit or stand beside someone on the same level. After all, you’re OK about who you are, aren’t you? You don’t need to put someone down or hide behind a fancy desk, do you?

Watch their Space

Before you approach someone, smile and made eye contact first. This tells them you’re friendly and safe. Don’t rush in and stand too close or ‘in their face’, or sneak up on them or take them by surprise, as you will step over the boundaries of their personal space. This is the distance we all need to keep between ourselves and another person. The amount we require varies. If we like a person and know them well, we will let them get much closer than a stranger can.

Be aware of a person’s personal space. If you dive in too close too quickly, they will feel invaded. Constantly check for ‘space invasion imminent’ warning signs. These are the signals that occur just before a person contracts and moves back. Small facial muscle changes, narrowing eyes and moving the chin backwards are all signs flashing up the message ‘Get any closer and I’m moving back.’ (See more detailed information on signals in the post NLP Communications – Reading Signals’.)

One good way to experiment with moving closer to people is to move gently in and out of their space. Make sure you are smiling and make brief but regular eye contact, then take a small step towards them and move backwards again. Continue to do this from time to time, moving a little bit closer each time. The small steps acclimatize a person to you and make them more willing to let you into their space.
People do all sorts of things in their personal space, including using the area in front of them like a projection screen. When they’re thinking about the future and possibilities, they tend to glance in front. So if you sit or stand directly in front of them, you could be in the space they use for viewing the contents of their mind’s eye! When you want someone to access their bliss spot or get a good picture of something you’re proposing, give them a clear line of sight ahead and stand aside.

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The Face

The face is a very telling organ and it talks incessantly. We are all familiar with obvious facial movements like raised eyebrows and a downturned mouth. But what about the not so obvious ones?
Skin Colour Change

Skin colour can change with emotion. When someone is ‘hot around the collar’ they’re experiencing a temperature rise and increased blood flow in the neck. These changes are common in the cheeks, the neck and the area just below. Conversely, people can go ‘as white as a sheet’, when there is a noticeable drain of blood from the surface of the skin.  Provided there isn’t a sudden rush of icy wind or a rapid rise in temperature, or the person isn’t about to keel over because they’re physically ill,  you can assume that the skin colour change is due to a powerful emotion.

Minute Muscle Movement

People make unconscious micro-muscular movements.  When you can detect these, you’re getting early warning information about change.

Pay particular attention to the nose and the mouth. People tend move their mouth and nose from side to side very slightly when they’re sizing up something or trying to make a decision. They may also incline their head in opposite directions.
The muscles of the mouth move a lot even when we’re not saying anything. Generally upwards movements are more likely to indicate a positive thought than downwards movements.

Notice how the forehead muscles twitch before they form a frown or the eyebrows narrow.
I’ve noticed quite a lot of my clients licking their lips as they’re accessing their bliss spot. Often their tongue pokes out just a tiny bit and then retreats. When I point it out to them, they are often quite unaware of having done it. Sometimes I just say, ‘Is that tasty?’ … and they light up.

Multi-Tasking Eyes

I’m not at all surprised that the eyes are referred to as the windows to the soul. Not only do they express widest range of emotions, from absolute contempt to deep love, but they also move around in very specific ways as we take in and process information from the outside world.

As you ask someone a question, pay particular attention to where their gaze goes. People cast their gaze in different directions depending on what emotions and thoughts they are accessing and what they’re feeling in their body.

People also use their eyes to visualise things in the space above and to each side of them. It’s like one big cinema up there. When people create images in their mind’s eye, it’s as if they’re projecting it somewhere in the space around them. You can sometimes see someone look out and then move their eyes [and body] back. They’re moving back from the image they see or trying to step out of it to get more distance.

People also move their eyes to specific locations when they’re doing specific things such as remembering or talking to themselves. When you hear a noise, unbeknown to you, your eyes will move towards the direction of the noise. The same thing happens when you talk to yourself – your eyes move towards your ears. They might move to the left or right or go back and forth between the two.

If you notice someone doing this it means they’re having an internal dialogue.
When I notice clients doing this I might say to them, ‘So what are you saying to yourself?’ They look surprised, as if I’ve read their minds. I’m not telepathic; I’m very observant!

Often when people want to visualize, they look up and to their left and right. Don’t mistake this as a lack of attention because they’ve not looking at you. They need to look up to enhance their ability to visualize. They’ll look down when they’re ready. Be patient. If it’s appropriate you can ask, ‘So what does that look like to you?’ or ‘How does that seem?’

When we look down we are often thinking. I was teaching a class a while back and noticed one of the participants looked down most of the time. When I asked her if she’d had trouble in school, she nodded. ‘The teachers always accused me of not paying attention and told me to look up.’ But it was obvious that looking down helped her think. It was her way of learning. In the same way, when someone looks down, give them time, they’re just thinking.

And when most people are accessing un-useful thoughts, they have a specific direction in which they gaze. Knowing this can be very useful.
When people begin to display signs of negative emotions bubbling up, notice where they are looking. Sometimes by redirecting them to look elsewhere you can avoid them becoming overwhelmed by unpleasant emotions.
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Pre-signals
Some of the above are ‘pre-signals’ to the more obvious body language we’re used to noticing. They’re useful because sometimes by the time you get the obvious signals, it’s too late. The opportunity is missed, or worse still, the damage is done.
Take personal space invasion. When I ask people, ‘How do you know you’re too close?’ they always say, ‘The other person moves back.’ And I reply, ‘And then it’s too late, you’ve invaded their space.  If you are able to pick up the signals they give out before they move back, you’ll be able to stop yourself invading.’

When moving closer to people, be on the alert for slight changes in the eyes, often an almost impeceptible narrowing. Watch out for the chin moving back towards the neck. When you get those signals, stop.

Picking up the early formative signals always puts you ahead of the game. You get more time to take immediate action, change what you’re doing or accommodate yourself to what’s to come. That split-second can make or break a communication.

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Bodyenergy
Many respected forms of therapy are based on the theory that your body is a map of your emotions..

Alexander Lowen, one of the creators of bioenergetics, says: ‘Bioenergetics is a therapeutic technique to help a person get back together with his body and to help him enjoy, to the fullest degree possible, the life of the body.’

Do you remember being told as a kid not to make faces because the wind would change and you’d get stuck like that? That wasn’t an old wives’ tale, it was the truth.

We do get stuck in certain unattractive postures on a regular basis. Have you ever had the experience of watching TV or a film and realizing you’ve been frowning for a long time? There are plenty of other looks and postures that are equally unattractive. If you start by being aware of what you’re putting out there, you can begin to change it.

Your body is like a museum of all your past emotions. As a baby your body was loose, vulnerable, open, relaxed, ready for action, very mobile and able to reach out in all directions. Energy flowed naturally and you had a gentle pulse or rhythm that was regular and easy.

As you came into contact with the world, this naturally flowing energy made contact with other kinds of  other  people’s negative and positive energy vibrations. We sense physically when we encounter a strong form of energy there’s a rude interruption of the natural flow and rhythm of our bodies.

When your ‘heart skips a beat’ your heart actually does beat irregularly when you experience certain emotions - When something ‘takes your breath away’ it means that for a moment you stop breathing and the natural flow of your breathing is interrupted.

When we come into contact with things that feel good, we open up to it inside and out.  Our posture expands and our limbs separate and we smile. When we come into contact with unpleasant emotions, we literally contract as muscles clench, breath is held and the body tenses up. We arm ourselves to resist.

Rigid Discipline

Robert was a hyperactive child. He was constantly told to stop fidgeting. As a result, when he felt the urge to fidget he remembered his mother’s disapproving shout and anger and he clenched his fists and held his arms very rigidly at his side. His body developed the habit so much that he spent most of him life clenching his fists and holding himself rigidly. He appeared stiff and lifeless. His inner glow was so restricted by his body that he couldn’t let it out.

When we contract it’s as if we’re building a defence against our true feelings. Our rhythms become discordant and we start to bend and twist into unpleasant shapes. And we don’t look attractive.

What Will the Neighbors Say?

Genevieve worried constantly about what people would say about her. One day we were standing by the window looking down at the view, or so I thought, when Genevieve’s hand shot out to straighten the net curtain. As she did so she started to mutter, ‘They’re really critical round here - they pick up on everything.’ And then I noticed that her back had begun to curve and quite unconsciously she had stopped speaking out loud but was just moving her lips. The more she muttered, the more her back bent over. I stopped her and pointed it out. She was horrified to realize that she was creating a dowager’s hump for herself. Awareness is the precursor of change. Wake up to what you’re doing now.

As you begin to work on the bits of your body that are stuck, you will also find yourself releasing the link to the emotions that made you get like that in the first place. And as you do that, you are freeing up your body to learn what it is like to be joyful, alive, lissom, sensual and expansive.

Sometimes just thinking about what that would be like is enough to shift your body. So what’s it like when your body is aligned and flowing? Why not try it out for yourself with the following exercise?

Stand up and keep your feet apart with your buttocks loose and unclenched. Feel your feet firmly planted on the ground and keep your head balanced on the top of your neck. Imagine you have a golden string at the top of your head that draws you upwards. Let your shoulders droop and your arms hang down.

As you breathe in, feel your chest rising upwards. Begin to rock and sway from your hips. Lift your arms to your side and stretch them as far as you can. Move your shoulders back and forth in circles and purse your lips in a sexy kissing motion as you do so, finishing by licking your lips and smiling.

Go take a dance class, do some yoga or just continue to do this exercise once a day.

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