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Bodyenergy

Many respected forms of therapy are based on the theory that your body is a map of your emotions..
Alexander Lowen, one of the creators of bioenergetics, says: ‘Bioenergetics is a therapeutic technique to help a person get back together with his body and to help him enjoy, to the fullest degree possible, the life of the body.’

Do you remember being told as a kid not to make faces because the wind would change and you’d get stuck like that? That wasn’t an old wives’ tale, it was the truth.

We do get stuck in certain unattractive postures on a regular basis. Have you ever had the experience of watching TV or a film and realizing you’ve been frowning for a long time? There are plenty of other looks and postures that are equally unattractive. If you start by being aware of what you’re putting out there, you can begin to change it.

Your body is like a museum of all your past emotions. As a baby your body was loose, vulnerable, open, relaxed, ready for action, very mobile and able to reach out in all directions. Energy flowed naturally and you had a gentle pulse or rhythm that was regular and easy.

As you came into contact with the world, this naturally flowing energy made contact with other kinds of  other  people’s negative and positive energy vibrations. We sense physically when we encounter a strong form of energy there’s a rude interruption of the natural flow and rhythm of our bodies.

When your ‘heart skips a beat’ your heart actually does beat irregularly when you experience certain emotions – When something ‘takes your breath away’ it means that for a moment you stop breathing and the natural flow of your breathing is interrupted.

When we come into contact with things that feel good, we open up to it inside and out.  Our posture expands and our limbs separate and we smile. When we come into contact with unpleasant emotions, we literally contract as muscles clench, breath is held and the body tenses up. We arm ourselves to resist.

Rigid Discipline

Robert was a hyperactive child. He was constantly told to stop fidgeting. As a result, when he felt the urge to fidget he remembered his mother’s disapproving shout and anger and he clenched his fists and held his arms very rigidly at his side. His body developed the habit so much that he spent most of him life clenching his fists and holding himself rigidly. He appeared stiff and lifeless. His inner glow was so restricted by his body that he couldn’t let it out.

When we contract it’s as if we’re building a defence against our true feelings. Our rhythms become discordant and we start to bend and twist into unpleasant shapes. And we don’t look attractive.
What Will the Neighbors Say?

Genevieve worried constantly about what people would say about her. One day we were standing by the window looking down at the view, or so I thought, when Genevieve’s hand shot out to straighten the net curtain. As she did so she started to mutter, ‘They’re really critical round here – they pick up on everything.’ And then I noticed that her back had begun to curve and quite unconsciously she had stopped speaking out loud but was just moving her lips. The more she muttered, the more her back bent over. I stopped her and pointed it out. She was horrified to realize that she was creating a dowager’s hump for herself. Awareness is the precursor of change.

Wake up to what you’re doing now.

As you begin to work on the bits of your body that are stuck, you will also find yourself releasing the link to the emotions that made you get like that in the first place. And as you do that, you are freeing up your body to learn what it is like to be joyful, alive, lissom, sensual and expansive.

Sometimes just thinking about what that would be like is enough to shift your body. So what’s it like when your body is aligned and flowing? Why not try it out for yourself with the following exercise?

Stand up and keep your feet apart with your buttocks loose and unclenched. Feel your feet firmly planted on the ground and keep your head balanced on the top of your neck. Imagine you have a golden string at the top of your head that draws you upwards. Let your shoulders droop and your arms hang down.

As you breathe in, feel your chest rising upwards. Begin to rock and sway from your hips. Lift your arms to your side and stretch them as far as you can. Move your shoulders back and forth in circles and purse your lips in a sexy kissing motion as you do so, finishing by licking your lips and smiling.
Go take a dance class, do some yoga or just continue to do this exercise once a day.

Self-Awareness: How Do You Communicate?

How do you rate yourself as a communicator?

Are you effective, powerful and attractive or is there room for improvement?

The questions below are intended to make you think about how you communicate, what you communicate and how well you appear to be understood and where some improvement is required! As you read them through, pay attention to those scenarios that seem to leap out from the page. Notice how your body reacts and what thoughts you generate.

First of all, take a quick trip down memory lane to your schooldays.

• Were you ever asked to read out loud or perform to the class?
• Was it torture or did you enjoy it or was it somewhere in between?
• Did the teacher ever praise you or tell you off in front of the class?

Just notice whether this brings back unpleasant or pleasant feelings and then let them go and come back to the present.

Have you ever had a conversation where you felt that you were really in tune with the other person and they were in tune with you?

• What were they doing?
• What were you doing?

Have you ever had times when you felt as if you were having a big communication clash with someone?

• What is it that they said or did that didn’t work for you?
• What might you have been doing differently from them?

Are people rapt when you are talking or do you notice their attention wandering?

Do you find yourself regularly being asked to explain what you mean?

Do people respond to you in a way that leads you to believe they haven’t got a clue what you’re talking about? And more to the point, are you noticing this?

Do you sometimes find it difficult to speak up?

When you think about public speaking, do you:

• Get that sinking feeling and start to shake. It’s your greatest fear.
• Feel nervous because you’re not as good as you’d like to be in front of a group.
• Get excited because you love it.

What would it be like to stand up in front of a group and talk in such a way that you hold their attention and make them laugh and afterwards people come up to you and say, ‘That was great’?

When you are in a group, do you find yourself leading conversations or are you waiting for someone else to lead you?

When you talk to other people, do you sometimes think to yourself, ‘That’s not what I meant to say’?

When someone else is talking, are you hearing all of what they’re saying or are you analysing, making judgements or planning what you want to say in return?

How does it affect you when you make a statement and someone gives back a distorted analysis of it? Are you sometimes guilty of this yourself?

Has anyone ever said to you, ‘Listen to me!’ or ‘You’re not listening!’?

Do you tailor your conversation to suit the person you’re talking to or do you think, ‘Take me as you find me’?

Do you find it easy to persuade people to do things? How would you like more of that on tap?

Are there words or phrases that you use to excess?

Are you a fast talker or do you tend to speak … more … sloooowly?

Do you find it easier to converse with someone who puts in lots of detail or someone who paints a big picture?

When you start a conversation with someone new, do you put aside thoughts of how you might impress them and instead concentrate on finding out about them?
Now say ‘Yippee!’ because whatever ‘failings’ you think you have discovered, are going to be potent opportunities for you to develop into a charismatic communicator. And as a charismatic communicator you’ll find it easy to:

• develop and maintain a positive attitude towards yourself and others
• know what you want and expect the best
• make others feel comfortable, safe and relaxed with you
• get others to open out to you
• pay close attention
• gather information
• use the information to communicate in a way that’s personally compelling to people

In my Charismatic Communication 101 series, I’m give you some great insights and tips to get you started.

You can’t be a great communicator without being a great people reader.

Attractive communicators are super-detectives of human signals. They’re alert to every little shift.

So, how open are you to what’s going on?

Many of us have developed a kind of protective bubble that keeps the world out. If you live in a busy city you will know the unnerving feeling of scurrying down a quiet street at dusk or being stuck in the middle of a crowd of drunks on a Saturday night. It’s not surprising we shut down. There are times when we don’t want to notice things and we don’t want to be noticed.

This is a protective mechanism and it works well when you use it selectively. What sometimes happens, though, is that we filter out the world. And it is not a good way to be if you need to pick up signals. Tune back into the world with the following exercise.

An Exercise to Sharpen Up your Senses

Take five days and every day make up your mind to use one sense more consciously.

Day 1: Look out for things. Notice what you see.
Day 2: Listen for sounds going on around you.
Day 3: Pay attention to bodily sensations.
Day 4: Sniff things out – what smells do you notice?
Day 5: Get a taste for life. What tastes do you come into contact with? What tastes do you get in your mouth?

Also, practise the body awareness exercises (see page 000), notice when you’re not paying attention and spend more time being present.

In communication, people often ask me what signals they should look out for and I say with a smile, ‘Anything that changes!’ Here are some useful types of change to look out for and some very general ideas as to what they could mean. Remember, it’s important to be open to interpretation.

There’s a great advert on British TV which shows a dishevelled guy wearing pretty scruffy clothing running crazily towards a man and starting to push him. Our first thought is likely to be that he’s going to attack that person. And then the camera angle switches and you see him pushing the man out of the way of falling bricks. Things aren’t always as they seem.

Forwards Movement

This could be a sign that a person is paying more attention or that they are on the alert for action. It could also mean that they can’t hear well or even that they are trying to get a closer whiff of your perfume.

Backwards Movement

Sometimes people move back when they want to think about something. It’s as if they need to give themselves more distance. This may be because it’s too much to contemplate all at once or because they sense a threat (real or imagined). .

Crossing Limbs

Sometimes people cross their limbs when they’ve received information that makes them uncomfortable or warns them they need more time to think. It may be a stalling tactic. When you cross your limbs, you are making it more difficult for the energy to flow. If you are trying to figure out a problem or to come unstuck from something, crossing your limbs could hinder you.

Rhythmical Movement

Notice any rhythmical movements people make when they’re talking. If they have a jagged rhythm or are very frenetic, that’s generally a hint that they’re having some thoughts that aren’t that useful. If their rhythm is paced and even, such as a gentle but slight nodding of the head or moving up and down of a foot, this generally indicates they’re enjoying something pleasant. When people talk about how they are at their best, they often fall into a rhythm as they experience it.

Hand Movement

Pay particular attention to the hands. They are one of the most expressive parts of our body, as anyone who has seen Italians talk will agree!
As we feel the urge to speak our hands often move. Sometimes when someone is about to speak but loses the opportunity you will see a hand somewhere up around their face. Look out for hands being moved upwards or outwards.

Sometimes people make a little gesture like this and then pull them back. This might be a sign that someone wants to say something. Or they might be thinking something and then stopped themselves for some reason.
People also use their hands to mark out things in the space around them. They’ll put their hands in a particular location when they’re describing something. A common example of this is when someone talks about ‘putting something behind them’ and moves their hands in a backwards movement.

A skilled communicator will be asking questions that get people into all sorts of states and will watch as they mark them all out in the space around them. When Sandy talked about a ‘fantastic opportunity’, for example, he lifted his left hand with the palm up and curled his fingers inwards and he moved his arm back and then forwards and stopped with a jolt. He was mapping out his representation of ‘fantastic opportunity’ in the space around him. That space is anchored to ‘fantastic opportunity.  If you want him to think of something as a fantastic opportunity you can point or look to the space as you tell him what you want.

Give 100 Per Cent Attention
One of the biggest challenges for most of us is to give someone 100 per cent attention. Outwardly we may appear to be listening to them, but inside we may be mind reading, jumping to conclusions, rehearsing what to say, filtering, judging or daydreaming. If not reined in, our minds will board any passing express train of thought. Our thoughts will distract us, cloud our minds and block our receptivity to what’s going on. Have you ever been listening to someone and found yourself asking. ‘Sorry, what was that you said?’

Zen Masters used to come up behind their students and hit them hard on the head. It was to remind them that they weren’t present. If they had been, they’d have noticed and been able to take evasive action.
I’m not going to hit you on the head, but here’s another way to focus on what’s happening to your body.

Body Focus

Keep your eyes open and focus on the powerpoint area, just below your navel. Keep your attention there.
Imagine you’re aware of what’s going on inside your body – how the blood flows and so on.

Notice your feet and hands.

As you focus on your body, you will find it’s almost impossible to have thoughts.

Paying attention also means being relaxed. You are not thinking about what’s going to happen, you are not thinking what has happened, you are just there, in the present, as things are happening. That way you get pure information.  And you are much more likely to come up with a good response to it.
When you notice you’re flying ‘away with the fairies’, do the body focus exercise above and you’ll soon be back giving 100 per cent attention to what’s going on around you.

The Opening Moves

Communication is like a game of chess – you have to be aware of the potential moves and the effect they can have not just on the moment, but on the entire game. Each move you make will influence the move the other person makes and vice versa. If you make the first move, you are showing them the way and opening the channels.

The opening moves of any communication are vital. Get them right and you’ll go far…

Is It OK?

You know what it’s like when you are on your way out of the door and the phone rings – you pick up the phone or give them your attention because it might be something important and before you can say ‘I’m on my way out’ or ‘I haven’t any time right now’ they launch into a long tirade. Meanwhile you’re tapping your toes or looking at your watch and thinking about where you’ve got to be and how you might be late. The last thing on your mind is what they’re saying to you. If only they’d taken the time to ask if you had the time.

You can create a feelgood situation for people who find it difficult to stop and say ‘Not a good time right now’ .A simple courtesy question like this can make or break a communication. Before you begin to talk, check that it’s convenient:

‘Is this a good time for you?’
‘Can you spare me a few minutes to talk about…?’ (and make sure if you say ten minutes you don’t ramble on for half an hour!)
‘Can you talk?’
‘There’s something I want to discuss with you and it’s important, is now a good time?’
If you do this, the other person will feel respected. They’ll feel warm and open towards you. And even if they don’t have time, they’ll feel OK about saying so and will be more likely to agree to talk to you another time.
If they don’t have time to talk right now, make sure you find out when they will:
‘When would be a good time?’
‘Would you be able to talk tomorrow/next week?’
‘Can I call you this afternoon?’
‘Would it help if I called your secretary and made an appointment with her?’

Get some commitment to  further action, no matter how small, and then let them go on their way.

Beforeplay Questions

Of course ‘Is this a good time to talk?’ won’t be the only question you might want to ask. And sometimes just asking a question directly can be a little harsh. That’s why good communicators use what I call ‘question foreplay’.

These phrases are a gentle way of leading into a question:

‘I’m curious to know whether…’
‘Would you share with me…?’
‘I’d appreciate your telling me…’
‘I wonder whether…’
‘I hope you won’t mind telling me…’
The following phrases give the impression that you’re asking permission to ask a question:
‘I wonder if you’d mind me asking…?’
‘Can I ask you a question…?’
‘Would it be OK for me to ask you…?
‘I’d like to ask you a bit more about…’
‘There’s something I want to clarify, so would you be able to answer a couple of questions?’
‘Would you mind if I asked you…?’

All of these will help put people at their ease. As will a little chit-chat.

The Power of Chit-Chat

When I was training to be a facilitator and therapist, I was taught the importance of starting every encounter with a casual conversation. Chit-chat, as I call it, puts people at their ease. It is a great form of social lubrication. It reduces tension and helps people relax and open out, and if you’re paying attention and ask the right questions, it can give you a real insight into their patterns of motivation. Chit-chat can be a really powerful communication tool.

I am particularly fond of ‘agreeable chit-chat’, or the art of getting someone to nod their head. Sales people call it the ‘yes set’. When you get someone to nod their head and agree with you about simple things, they’re much more likely to agree with the important stuff.

Keep your ears and eyes open for an opening. You can talk about your journey, the weather, the place you are in, new laws, traffic, living in town/the country/by the sea, seasonal events or any frivolous current event. Here are a few ideas:

If someone has a dog or a child: ‘Oh isn’t he/she lovely? What a gorgeous baby/dog/child!’

If there’s something particularly outstanding, like the child’s great hair or the dog’s lovely markings: “What fantastic markings!’ ‘Aren’t those blond curls delightful?’

When you see someone smile: ‘You’ve got something to smile about?’

If you’re in a busy bar: ‘It’s very busy in here. I’m surprised because it’s not usually like this on a Wednesday.’ (Of course it has to be something that’s true – no use saying that if it is busy on Wednesdays!)

When it’s sunny: ‘It’s so sunny today.’

If you’ve been waiting in a queue for a long time: ‘It’s amazing we’ve been here for so long’ or ‘They’ve got three tills closed over there’ or ‘They seem to have only one person on at lunchtime.’

When someone is having fun: ‘It’s great to see someone having fun.’

When picking topics for agreeable chit-chat, go with what’s happening right at that moment. The topics should be familiar to the person you’re talking to and the statements you make should be easy to agree with.

Use chit-chat as an opportunity to sound out, observe or get a feel for the person you’re going to talk to. As their comfort level increases, they will give you more clues as to how they tick. The more you let them chit-chat, the more information you’ll get about what they believe, what motivates them and how they do things. Then you will find it much easier to slide in those important questions you want to ask or the vital points you want to make.

Sometimes you can even be a bit naughty and fake it. I was visiting a friend in their flat and met their rather crotchety neighbour on the stairs. She was decorating the midline of the stairwell wall with flowered edging paper. I would never have anything remotely like that in my home, but I recognized that it was her taste. She’d be thinking how much she liked the paper.

I imagined how happy she might feel about it and then said, ‘That’s nice edging.’ She nodded and told me that she’d got the same in her flat and that she loved pale green and pink and that she thought it made the hallways of the apartment block look more like a home and less like anonymous stairwells. And the more she chatted about what she liked, the happier she became.

I knew that one of this woman’s pet ‘niggles’ was to monitor the building. She’d been known to reprimand visitors who’d left their bikes inside the apartment entrance. Which was what I’d just done.
So I said, ‘Yes, it’s important to have that feeling of being at home. It feels kind of safe. I know you won’t mind my leaving my bike there for a while, it’s a bit unsafe outside and I know that everyone in this block trusts their neighbours…’

How could you use chit-chat to lubricate the workings of your life?

Facilitating Self Discovery

Susan’s boyfriend was very chaotic. As she got to know him , it dawned on her that he had all the symptoms of Attention Deficit Disorder. She thought it might be useful for him to realize that he wasn’t just a hopeless case, it was actually that his brain was wired differently.
She searched the internet and found a list of characteristics of people who have ADD tendencies. It had been compiled by a reputable MD who was also an ADD person himself. There were about 17 points, each explained in a paragraph with examples. Susan printed it off and handed it to her boyfriend. All she said was, ‘Just do me a favour and read through this list. How many of those things seem familiar?’

He ticked off 15 out of 17 points. Then she told him what it meant. She added that most ADD people were considerably more intelligent than average and had the ability to multi-task and that there were ways to cope with it.

Susan knew that it’s quite confrontational to diagnose or label people, so she made it easy for her boyfriend to make a discovery for himself.

There’s an old tried and tested formula for setting people on the road to discovery and that’s to ask questions based on  How, what, why, where and when?
Here are some great questions that facilitate self-discovery:

“What has to be true for that to be true?
‘How do you think you might…?’
‘In what way…?’
‘What do you think could be…?’
‘What difference might that make?’
‘Why might…?’
‘Why would that be useful?’
‘Where would you like to…?’
‘Where do you believe it comes from?’
‘When would be best for you to…?’
‘When might you be able to..?’
‘What would happen if…?’

Keep this in mind and always look for the route to self-discovery. No one likes a know-it-all, but most people are keen to know it all for themselves!

Of course even the most skilled communicators can’t force change on people who aren’t ready to change. But everyone can be supportive and use their skills to make the other person aware of possibilities and alternatives and be there to encourage them when they are ready.

Be Word-Aware
When you pay attention to someone’s words and use them back to them, they feel cherished and recognised. Practise like this

Listen to someone speaking on a video, or video an interview.

Act as if you’re talking to them and playing back their phrases, for example: ‘So, Trevor, what you said was that Bush had announced economic sanctions on Zimbabwe.’

Check back with the video that you’ve used the correct words in the correct order and not left anything out or added anything in.
This takes practice, but it’s a really useful skill.

Remember the Three ‘A’s of Listening
Julie Soskin, who runs the School of Insight and Intuition, reminded me of her three keys for listening:

Appreciate the person you are with and focus on the possibilities.

• Give them your absolute attention, be present and enjoy their presence.
• Affection can make a communication go with a real bang and it doesn’t have to be sexual. A smile, a friendly wink, a hand on the shoulder or a pat on the arm are all thoughtful, non-threatening and affectionate forms of behaviour that show someone you care and are there for them.

I’m sure you’d agree that it’s nice to be appreciated, listened to and given warmth.
Facilitate and Empower

Have you ever gone to a friend with your problems and been treated to whole load of advice? Generally, though, you aren’t looking to be told what to do, even if you actually ask, ‘What should I do?’ In these situations, what we really want, even if we don’t realize it, is for someone to listen to us and to help us to make up our own minds.
Attractive communicators do not dish out advice. They know the conversation is more likely to be a positive one if they encourage the other person to make their own decisions. But they aren’t averse to helping them get clear and then throwing in a few subtle suggestions.

When I worked for Henry as a trainer at Happy Computers he taught me the difference between telling someone what to do and allowing them to discover it for themselves. This was a big challenge when helping people to learn something as technical as computer software.

Henry’s cardinal rule was: ‘Ask, don’t tell.’ So, instead of telling people what to do, if I wanted people to do something, I’d point them to the menu and say something like ‘Which menu do you think you select to insert a picture? Look at the menu bar and try it out.’ Of course they all got the emphasized words ‘insert’ and picture’ into their heads and felt jolly good as they found out for themselves.

If they had a question, instead of answering it immediately myself, I’d ask the rest of the group. Often one of them had the right answer.
At other times I’d ask them how they thought they might do a particular thing they’d not yet learned. I’d indicate their manuals and say, ‘Why not look it up for yourselves?’ Once again, they all felt great because they felt as if they’d discovered rather than swallowed the new information. Big difference.

It doesn’t matter how many clues and suggestions you give people, as long as they’re subtle. If people have a sense that they’re making the decision or discovery for themselves, they will feel empowered.

The 9 Personality types of the Enneagram

There are so many personality style assessments around now, most of which can be dangerous if used without coaching or facilitation.     The danger lies in people putting themselves into the box and saying ‘oh well, this is me, get used to it’ or even worse in wanting to be in another group that appears more attractive.

 I recentlyhad a client do an enneagram assessment, and predictably, he didn’t like the profile he received.   He wanted to be what one school of Enneagram thought calls The Achiever.

In the current  ’strive and succeed’ social paradigm [which is already dying a death] that appears to be the way to go.    B-S.    Our personality, whether it’s that of a high achiever or a helper, is not who we are.   It is a mixture of a mask to cover up who we are and a set of gifts that when harnessed can be of immense and fulfilling value.

Our personality is a set of strategies that we’ve learned in relation to how the world has treated us and what works best.

HOW WE DEVELOP OUR PERSONALITY  - the quick and dirty guide

A child who was always told to be a ‘good little girl/boy’  and criticised for not being up to scratch may end up developing a personality that leads them to seek perfection and is rife with self criticism.

A child who was praised for helping others may develop up a personality whereby it learns that if we give, give, give, we’ll be loved.  

A child who was praisd for achievement, good marks at school, will learn thattheir value lies in material success and their personality will be skewed in that direction.

There are many reasons why we devleop our personalities.. sometimes it’s an abreaction to our parents.   A parent who is a perfectionist matched with a child who is arebel by nature may end up creating the anti-perfectionist… and that’s just one pattern.   

In the same token the influence of a perfectionist parent may lead the child to develop that trait themselves. 

PERSONALITY IN RELATIONSHIP

When we enter an engagement with another, we bring our personality to the table, and it is in that crucible, that often our worst traits are stirred… because our personality traits are like a defence system that says ‘if they know who I really am, they’d hate me’….

Imagine how that affects relationship.  Imagine how when you know about this stuff, you’ll be so much more compassionate with others, and learn to see their behaviors through the lens of  personality, knowing they are just like you in that they have specific  gifts and limitations only in their own unique way.

THE ESSENTIAL GUIDE TO PERSONALITY TYPES AND RELATIONSHIP

This marks the first of a series of portraits of a lover, based on the enneagram personality traits.   

Find out what kind of lover you are and learn how to maximise your own gifts and, equally as important, find out how to understand others and work with their personality to achieve greater rapport and deeper relationship.

with love

peta

http://www.attractyourperfectrelationship.com

More Ego Boosting Ideas…

Shift their Focus

After Sammi failed her driving test three times, she called me in tears. ‘I’m a failure!’ she wailed. ‘No, you’re  not a failure,’ I said. ‘You failed your test – and haven’t you heard that saying “Fourth time lucky”?’

Sammi had taken her behaviour and turned it into part of her identity. Dangerous. Fortunately, changing the standard ‘third time lucky’ phrase to suit her situation made her laugh and shocked her out of it! People will always have their off-moments, and sometimes just a word or two can shift their focus and uplift them.
When people start to go into their problems, make a point of focusing on what’s good about them and get them to think of past examples that refute what they’re claiming and lead them to possibilities. Here are some examples to give you the idea. You can adapt them to suit your own style.
‘Everything seems to be going wrong for me.’

Get them to focus on a positive achievement and use it as a reminder that they can make things go right: ‘But, sometimes things do go right for you. I remember how you…’

‘I just can’t seem to get focused.’

Remind them of times when they were focused and apply it to their current situation: ‘How about when you play tennis? You really seem focused then. What do you do to get so focused?’

‘I just don’t think I’m going to be able to afford it.’

Get them to focus on what they have to do to get past this block: ‘What would you need to have happen so you could afford it?’

‘I’m pretty useless at paying compliments.’

Tell them about a time someone paid you a compliment and how good it made you feel. Get them to focus on what they like about particular people: ‘You’ve got some good friends and people you love, haven’t you? Tell me why you like them. What else do you value in them? How have they helped you?’

‘I’m too quiet/short/whatever.’

Get them to focus on the positive aspects of what they see as a negative trait: ‘Sometimes silence can be more powerful than talking for the sake of it.’ ‘You’re not short, you’re petite.’ ‘Tom Cruise is pretty short/Carrie from Sex and the City is under 5′ but oozes sex appeal.’

Make a list of negative sentences similar to those above and come up with as many positive refocusing statements as you can. Don’t censor what comes up – even if the statements sound ridiculous, you will be giving your positive focus muscle a great workout!

Of course, though, it’s wise to remember that sometimes people just aren’t ready to change and you can’t be the world’s therapist. If people are determined to whine and moan, removing yourself from their company is a desirable option. Why hang around with someone who’s spreading doom and gloom? You might catch it too!